We just got off the phone with a very rude and know it all customer service guy who said his name is (Dan), who belittled me at every chance he got. After I asked for a Supervisor he said we have plenty to go around and he will put me on hold till one becomes available, he then said ---this is a recording-- I then proceeded to hang up.There is no reason to have people like this working for you.
Time of call was 10:15 am EST.
This person also said he knows the Disclaimer pamplet in and out so he told me things that were in it was wrong.
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any) as the author lost $125. The author is overall dissatisfied with Polygroup. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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