Product: Polygroup Shipping Service Clear all filters (0 of 4 reviews match)
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I am so disappointed in their customer support and customer satisfaction.Seems that is a small company and they only communicate to themselves whatever is convenient. They lie on how they are resolving the issue. One of their managers (Esther) just told me that the...
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1.3
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Polygroup Shipping Service
I didn't like
  • Low customer support
  • Lies
  • Low sympathy
#1147564
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I simply bought a motor for my poloygroup summer waves elite filtration system on Sunday morning. I had it overnighted to my residence because my pool was getting in bad shape with no filtration system running. Not to mention this is the second motor I've had to...
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1.0
Product
Polygroup Shipping Service
#1088567
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Yesterday June 5 we finally received a part for are pool, and was sent the wrong part we ordered the " U Shaped pipe for all 42' Oval Ring Pools, and we got a small gray plastic piece that looks like a cap for something.We called customer service, they wanted a picture...
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1.0
Product
Polygroup Shipping Service
I didn't like
  • Being sent the item
#1057122
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On 6/19/2016 i purchased a pump the site said it didnt go through and so i waited one day til monday and reordered and that order did go through then i relized that the first order that i processed charged but didnt ship so contacted polygroup to clear things up big...
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Anonymous
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Have you ever stopped to think maybe they actually didn't have your money? When you called in were they able to look up your file at all? If they only saw one why not cancel t...

1.0
Product
Polygroup Shipping Service
#870890
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