Polygroup
Reviews and Complaints
Hole in production
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPool leaking
Preferred solution: Let the company propose a solution
Voided warrant
User's recommendation: DO NOT BUY PRODUCTS, THEY DON'T HONOR THEIR WARRANTY!
Brand new broken pool pump
- Perfect size
- Failed new pump
- Poor quality
Preferred solution: Deliver product or service ordered
User's recommendation: avoid like you would avoid a fire ant infestation on your crotch
My pool legs broke and I need replacements
Preferred solution: Availability
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIssue
- Cheap pool
New pump
Worst pool ever
- Awful customer service
- Defective products
- Terrible product and customer service
Preferred solution: Im tiered dealing with them. Just want to share my experience
User's recommendation: No. Don’t buy it. Don’t waste your money
Why are these pools so scarce? But people are selling them out of trucks for twice the price
Preferred solution: Stop these illegal sales
Pool defective
They do NOT stand behind their product!
- Terrible customer service
- Product warranty does nothing for defective tree
- No customer service
User's recommendation: ABSOLUTELY NOT! DO NOT PURCHASE FROM THEM!
Buyer Beware!!!!
- Service center not helpfu
- Customer service
Preferred solution: Top section replaced, or a whole new 12’ tree
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst Pre-lit Tree I have ever owned
- Defective product and poor customer service
Disscue about a LINER
User's recommendation: Very good company and great quality
Pump is not working
- Fun for a week
- Customer service is a joke
Preferred solution: Would like my pump to work
User's recommendation: If i could gwt help fixing yes
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Yes, the same thing happened to our tree as well! The company would not replace the tree only the lights! The tree is not even a year old!